Telehealth Visits

At NY Best Medical, we are dedicated to helping home care agencies thrive by offering comprehensive telehealth services combined with expert compliance management and operational efficiency. Our goal is to keep patients healthy at home, reduce hospital admissions, and provide agencies with the tools and resources they need to succeed. With a focus on routine telehealth services, clinical assessments, medication management, and Durable Medical Equipment (DME) coordination, NY Best Medical is the go-to partner for elevating the quality of care and ensuring regulatory compliance.

NY Best Medical: Your Trusted Partner in Comprehensive Telehealth & Home Care Support

Routine Telehealth & Clinical Assessments

Our telehealth services allow patients to receive routine checkups and clinical assessments from the comfort of their homes. Whether it’s managing chronic conditions, conducting wellness check-ins, or addressing specific health concerns, our telehealth platform makes it easy for patients to connect with healthcare providers. This proactive care helps agencies monitor their patients effectively, reducing the risk of health deterioration and the need for emergency hospital visits.

Through our telehealth platform, NY Best Medical ensures that all necessary compliance assessments are conducted on time. This includes the completion and submission of critical documents like:

DOH 4359 Forms

Ensuring home care orders are up-to-date.

M11Q Forms

Medical requests for home care services.

MD Order 485

Maintaining compliance with the patient’s Care plan.

With these assessments seamlessly integrated into our telehealth services, home care agencies can ensure that all compliance needs are met without delays, keeping patients eligible for continuous care.

Medication and Durable Medical Equipment (DME) Management

Proper medication management is essential for patient health and compliance. NY Best Medical assists with ordering, refilling, and managing patient medications to ensure continuity of care. Our team also coordinates the ordering and delivery of Durable Medical Equipment (DME), ensuring patients have the necessary medical supplies and equipment they need to stay safe and comfortable at home.

We understand that managing medications and DME can be complex, which is why NY Best Medical handles every aspect, from physician coordination to delivery, ensuring that home care agencies are not burdened with these tasks. By taking care of these vital services, we help prevent hospitalizations and improve patient outcomes.

Securing and Maintaining Home Care Services

At NY Best Medical, we help patients secure and maintain their home care services by managing all the documentation and compliance requirements that keep their care uninterrupted. From completing and submitting M11Q forms to ensuring that DOH 4359 and MD Order 485 documents are accurately filed, we take the pressure off agencies by handling these complex administrative tasks.

Our expertise in compliance ensures that patients continue to receive the care they need while agencies remain compliant with state and regulatory standards. This not only improves patient outcomes but also allows agencies to operate smoothly and efficiently, without the risk of penalties or disruptions in care.

Streamlined Booking, Confirmation, and Quick Turnaround

We pride ourselves on offering a streamlined process for handling patient services. When an agency requests a service—whether it’s a telehealth consultation, clinical assessment, or medication/DME management – NY Best Medical handles the entire booking and patient confirmation process. Our dedicated team takes care of scheduling, contacting the patient, and ensuring that services are delivered promptly and efficiently.

Once the requested services are completed, agencies receive the necessary documents and reports in a quick turnaround time, allowing them to maintain compliance and deliver timely care. This end-to-end service eliminates delays and ensures that patients receive the care they need, exactly when they need it.

Real-Time Notifications & 24/7 Portal Access

One of the key advantages of partnering with NY Best Medical is our commitment to transparency and communication. From the moment a service is requested, agencies are kept informed through real-time notifications. These updates ensure that agencies are always aware of the status of their requests, making it easy to track progress and manage patient care.

Additionally, agencies have 24/7 access to our Portal, where they can view all service requests, completed assessments, compliance documents, and patient information. Our portal is a powerful tool that enables agencies to stay on top of all aspects of their patient care and compliance efforts.

For added support, NY Best Medical provides dedicated liaisons who work closely with agencies to ensure smooth operations. Our liaisons are always available to answer questions, address concerns, and provide guidance, ensuring that your agency receives the highest level of service at all times.

Enhancing Patient Care and Increasing Agency Success

Partnering with NY Best Medical means your agency benefits from:

Routine Telehealth Services

Regular check-ins and assessments that keep patients healthy and cared for at home.

Compliance Management

Handling all required documents (DOH 4359, M11Q, MD Order 485) to ensure uninterrupted care.

Medication & DME Coordination

Seamless management of patient medications and medical equipment to support home care.

Efficient Service Delivery

Fast booking, patient confirmation, and quick turnaround for completed services.

Real-Time Communication

Stay informed with notifications and 24/7 access to our Portal.

On-Demand Support

Immediate access to our liaisons for any questions or assistance.

Why Choose NY Best Medical?

Comprehensive Telehealth Services

Offering routine checkups, clinical assessments, and proactive remote health monitoring to keep patients healthy at home.

Exclusive API Integrations

Seamless data transfer and compliance tracking with leading platforms like HHAeXchange for efficient documentation management.

Full Compliance Management

Handling essential documents such as DOH 4359, M11Q, and MD Order 485 to ensure continuous care and regulatory adherence.

Medication & DME Management

Coordinating prescriptions and medical equipment delivery to support patient care without administrative burden on agencies.

Quick and Efficient Turnaround

Complete booking, patient confirmation, and service delivery with fast turnaround times for requested services.

Increased Revenue Through Reduced Hospital Admissions

Keeping patients at home with continuous care, which leads to better outcomes and increased agency revenue.

Real-Time Notifications and 24/7 Portal Access

Stay informed every step of the way with notifications and around-the-clock access to our portal for tracking service status and compliance.

On-Demand Support

Immediate assistance for agencies with telehealth, compliance, and patient care needs, backed by dedicated liaisons available at all times.

Proven Expertise in Home Care

Trusted by over 450 agencies, providing advanced solutions to improve care, ensure compliance, and streamline operations.

By choosing NY Best Medical, home care agencies can improve patient outcomes, stay compliant, and enhance operational efficiency, all while boosting revenue through reduced hospital admissions and continuous care delivery. Our comprehensive telehealth and compliance services allow agencies to focus on providing the best care possible, while we handle the complex tasks that keep everything running smoothly.

Contact NY Best Medical today to see how our Patient Telehealth Services can help your agency achieve excellence in care, compliance, and operational success.